'Cloud 9' Deep Cleansing Balm

Luxurious, soap free and a divine citrus aroma - this organic cleansing balm may be the best thing you ever do for your skin. Dissolve the oily impurities in your skin, gently melting away daily grime, oxidised sebum (black heads), makeup and sunscreen.

  • 100% natural
  • 84% organic
  • Vegan
  • 80ml
  • 30 day full satisfaction guarantee
  • Australian owned and made
  • Not tested on animals

  • The ‘Cloud 9′ Deep Cleansing Balm cleanses and moisturises at the same time (unlike common cleansers). By using organic plant oils to dissolve the oily impurities in your skin it gently melts away daily grime, oxidised sebum (black heads), makeup and sunscreen without leaving your skin drier than an Australian desert.

    Good cleansing is the cornerstone of healthy skin. Too often it is regarded as an inconvenient necessity so we choose a cheap cleanser. However cleansing with a product that respects your skin's balance (acid mantle) is vital. You will get more benefit out of the headline acts – the serums and creams.

    You may find that you need less of the expensive serums and creams when a quality, acid mantle loving cleanser is used.

    A better way to cleanse: Oils dissolve oils

    You may not realise but over-washing (and the subsequent drying) of your skin can trigger big problems. Oily skin becomes oiler increasing breakouts and dry skin becomes drier making it look older and more susceptible to other issues.

    The Cloud 9 Deep Cleansing balm overcomes this by using the principles of the Oil Cleansing Method with a few tweaks. Instead of being straight oil we have added Shea butter and Aloe Vera juice for a nourishing, luxurious and meditative experience.

    The Cloud 9 Deep Cleansing Balm will help balance and restore your skin during cleansing, reducing breakouts and preventing dehydrated skin. You’ll also see your skin’s recovery time improve dramatically because of all the Omega 3, 6, 7, and 9s that your skin is drinking up.

    You may have picked up that we have not promised clear blemish-prone skin overnight. That would be irresponsible of us. But we do promise that your skin will improve so much after a month that you won’t look back.

    Why you’ll be throwing out your old cleansers after trying this

    The Cloud 9 Deep Cleansing Balm

    • Is 100% Natural and 84% Organic
    • Cleans while supporting the skins fragile acid mantle.
    • Balances the complexion of all skin types and is calming for sensitive skin.
    • Nourishes the skin with the beauty mineral MSM and other essential fatty acids, vitamins and minerals
    • Brightens, tones and moisturises
    • Contains the serene oils of Lemon Myrtle, Sandalwood, Mandarin and Vanilla to calm frazzled nerves whilst treating your skin
    • Smells totally yummy!

    The cool part is that the Cloud 9 Cleansing Balm is not a one trick pony. You can also use the Cloud 9 Deep Cleansing Balm as a

    • Hair treatment to tame the frizz
    • Cuticle treatment for sexy nails and
    • Foot balm so your tootsies always look good in a pair of heels
    • Barrier cream when you're out battling the elements (perfect for snow season and winter cycling)
    kuu konjac stack

    Meet the Cloud 9 Deep Cleansing Balm's new best friend

    We have recently fallen in love with KUU Konjac Sponges. They work beautifully with the Cloud 9 Deep Cleansing Balm to remove the cleanser once you have finished.

    The Cleansing Balm and sponge are like peas and carrots. Or technically peas and potato because the sponges are made from potato.

    They are also incredibly gentle, and 100% biodegradable - just chuck them in the garden once you have used them for a couple of months. There are a couple of different "flavours" to choose from, including Bamboo Charcoal for problematic skin and French Red Clay for mature and sensitive skin.

  • Customer Reviews

    Based on 175 reviews
    I love it! 🥰

    I’ve been using Cloud 9 for about 6 months. It leaves your face moist and not with a tight, stretched feeling that many cleansers leave. I enjoy leaving it on for a minute or two and splashing it off, leaves a layer of moisture on.

    I’ve recently read a review suggesting trying it in your hair.... game changer!! Just a little bit tames my frizzy curls, leaving them soft and natural. I’m still able to dry and straighten without any problems. I can’t wait to get my new supply. Thank you. 😊

    Haven't stopped using...

    since purchasing last year, it's kept my skin soft and moisturised, I always keep 2 pots in the bathroom!

    Leave on for a truly sensational effect!

    I use this cleansing balm morning and night and have been doing so for around 6 months. I do love it! Now and again, I do enjoy leaving it on for a lot longer and giving it a really good massage to make my face truly clean, but extra hydrated too. When wearing make-up I use the cleansing oil first and then Cloud 9 over the top, then remove with water and a cloth. When using alone and not removing make-up, I tend to mix a tiny bit of water onto my face to emulsify it a little. Overall, a great product!

    Beautiful product

    I tried this product at my friend's place as she swears by the stuff and I fell in love with it. This cleanser melts away my makeup and mascara without drying out my skin. A lot of organic and natural products struggle to take off my mascara and just leave me looking dark under the eyes but not with this cream- my skin feels plump and moisturised after using it. And to top it all off it has the best smell ever!!

    Love it!!

    I must admit I was a little turned off the balm style of cream instead of liquid but after the amazing results I’m not bothered at all! I absolutely love it and it leaves my skin feeling clean, refreshed and bright. Thank you Happy Skincare, you guys rock

    Cloud 9

    Every time I use this cleanser I can just feel myself and my skin relax. I use either the sponge or a washer to rinse it off and my skin always feels amazing. And did I mention it smells divine? I just adore this cleanser and so does my sensitive dry skin.


    Wasn't a huge fan purely because it's a balm and it seemed to clog my pores. I can see how it would be amazing for people with dry skin though. It is a bit tough to remove so I would saying using it with the konjac sponge is necessary. Did make me less oily during the day.


    I’ve struggled with Acne for years and previous products I’ve used have been harsh and drying. I made the choice to try medication to treat my acne, and found happy skincare products as an alternative to my previous routine. I love this cleansing balm, and use it in conjunction with the happy skincare cleansing oil. It dissolves my makeup and leaves my skin feeling so soft. It helped so much while on medication and now continues to be part of my skincare routine. Thanks happy skincare!

    Lush product

    Honestly, nothing smells more divine!

    Holy grail for sensitive skin

    I’ve used this balm twice per day for years. My skin feels refreshed and clean but also hydrated. It is the only cleanser I can use regularly without reacting/drying/breaking out.

  • Directions

    There are lots of ways to use a cleansing balm, no right way and no wrong way, but here are 2 of our favourite ways :) Option 1 (with water) - Mix an almond-sized amount in your hands with a few drops warm water to create a rich milk (just the smallest amount water should be enough because too much water will stop the balm from doing its job properly). Option 2 (no water) - Warm an almond-sized amount of cleansing balm in your fingertips. Option 1 & 2 - Massage into your face for around 30 seconds. You can leave it on for as long as you like for a big moisture boost and even deeper cleanse. Gently remove the balm from your skin with a warm damp Konjac sponge or soft cloth. Pat dry with a towel. Use morning and night. If you have blemish-prone skin and want to do a double cleanse with the 'Tickled Pink' Perfecting Tonic then dampen your face with tonic and massage your face and neck as you would a cleanser. Pat dry with a towel. Follow with your favourite toner or tonic (the Cloud 9 works beautifully with both the Raindrops on Roses Hydrating Tonic for normal, dry and sensitive skin and the Tickled Pink Perfecting Tonic for oily and combination skin). Apply your favourite facial oil or moisturising cream. If your skin is particularly in need of some pampering and a big moisture boost, wear the Cloud 9 as a mask! Importantly, please use clean, dry fingers when using your Cloud 9 Deep Cleansing Balm, and try to keep it out of the shower because water and steam may reduce its shelf life.

  • Ingredients

    100% natural
    84% organic
    Toxin Free

    Aloe Barbadensis (Aloe Vera) Leaf Juice*, Butyrospermum Parkii (Shea) Butter*, Cannabis Sativa (Hemp) Seed Oil*, Ricinus Communis (Castor) Seed Oil*, Macadamia Integrifolia (Macadamia) Seed Oil*, Cetearyl Olivate, Sorbitan Olivate, Euphorbia Cerifera Cera (Candelilla) Wax, Methylsulfonylmethane (MSM), Manihot Esculenta (Tapioca) Root Starch, Polyglyceryl-3 Polyricinoleate, Glyceryl Caprylate, Anisic Acid, Citrus Reticulata Peel (Mandarin) Oil, Backhousia Citriodora Leaf (Lemon Myrtle) Oil, Santalum Album (Sandalwood) Oil * = Certified Organic

    Unlike many online brands, we believe in complete transparency so any ingredients list you find on our website is 100% complete. No secrets here!

    We promise that you will not find ANY these shady characters in a Happy Skincare product:

    • mineral oils
    • parabens
    • petro-chemicals
    • sodium lauryl sulphate (SLS)
    • sodium laureth sulphate (SLES)
    • sulphates
    • synthetic fragrances
    • animal derivatives
    • ingredients tested on animals
    • artificial colours
    • aluminium salts
    • bleaches e.g. benzoyl peroxide
    • harsh detergents
    • triethanolamine (TEA)
    • ... and the list goes on!
  • Shipping

    Shipping is never a hassle with us :)


    • FREE Australia-wide shipping for orders over $100 and Sample Packs.
    • $3.00 untracked* shipping Australia-wide for Woohoo 40g tins, Woohoo samples and ECO Minerals samples when purchased individually.
    • $9.90 standard shipping for Australian for orders under $100 (plus a little extra for express if you need it).
    • For international shipping costs, check out our FAQ or use the shipping calculator on the cart page.


    • NEW ZEALAND - $9.90 standard shipping for  orders. Express option available.
    • US, CANADA, UK, IRELAND, HONG KONG, JAPAN AND SOUTH EAST ASIA - Starting from $13 standard shipping ($18 for larger orders). Express option available.
    • Other countries - $35 (International Express Courier)

    All orders worldwide have tracking numbers so you're never left wondering where your parcel is!*

    Please allow 1 - 2 working days for your order to be dispatched from our warehouse.

    Delivery times may vary - within Australia it's generally 2 - 3 working days for Metro areas. Please select Express to ensure the fastest possible delivery of your order.

    Free shipping doesn't apply to wholesale orders.

    *Tracking isn't available with orders containing only ECO Minerals makeup samples or Woohoo samples because we send these via standard post in envelopes.

  • Returns + Guarantee

    We know that finding the right skincare product is HARD. We believe in our products so much that we are putting them out there for you to judge. And we're putting our money where our mouth is.

    If you're not jumping with joy and telling everyone you know about how amazing your Happy Skincare products are, let us know within 30 days and you'll be able to return it to us for a full refund. Heck, we'll even cover the return shipping!

    In the unlikely event that one of our products doesn't work for you - or you don't like it for any reason at all - you can take comfort in knowing that we will help you out with free returns.

    If you need to organize a refund, the procedure is EASY. Just contact us and we will get the ball rolling.

    Please note that conditions do apply and free returns do not apply to sample sized products. Check our Returns Policy for all the details.


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